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Shop

These blocks sell products from your project's shop in the chat: they show the catalogue, fill the cart, place the order and remind the buyer of their orders. Products, prices, delivery and payment are set up in the shop itself — in the project's "Shops" section. The blocks only show them in the conversation.

How to build a sale

  1. Add a "Shop: catalog" block and choose the shop in it.
  2. Connect the catalogue's "Cart" output to a "Shop: cart" block.
  3. Connect the cart's "Checkout" output to a "Shop: checkout" block.
  4. Connect the checkout's "Order placed" output to a block that thanks the buyer, and "Order failed" — to a block that takes them back to the cart or the catalogue.
  5. Place the "Shop: orders" block separately, for example behind a "My orders" button in the menu.

Choose the same shop in all blocks of the chain.

Important

The "Shop" list shows only the shops of the project the bot belongs to. Until a shop is chosen, the block sends nothing.

Note

A buyer has one cart per shop. A product added in the chat is also visible in other channels of this shop — and vice versa.